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FAQ

Our Frequently Asked Questions

Looking for answers about shopping with US Foods CHEF'STORE (formerly Cash&Carry Smart Foodservice Warehouse)? You’ve come to the right place. Browse our FAQ section to find out how easy it is to shop with us, and how we can help you build your business.

CHEF'STORE is the restaurant supply store for foodservice professionals. We have everything from bakery supplies to pink and orange cocktail umbrellas, wholesale beverages to restaurant supplies and equipment. We are the foodservice distributor and restaurant supply store you need. Find out how quickly you can get started with CHEF'STORE.

What do I need to shop at CHEF'STORE®?

There are no special requirements to shop at CHEF'STORE. All of our foodservice locations are open to the public.

Do I need a card to shop?

A card is not required to shop with us. A CHEF'STORE card is available to help track sales, tax exemptions, and allow customers some additional benefits such as electronic copies of their receipts and average unit costs of items purchased from any of our convenient foodservice locations.

DO I NEED A facemask TO SHOP?

You can find out about all of the safety measures we are taking at US Foods CHEF'STORE at our COVID-19 Response page

WHAT FORMS OF PAYMENT DOES CHEF'STORE ACCEPT?

CHEF'STORE locations accept cash, debit, and all major credit cards including Visa, Mastercard, Discover and American Express. Additionally, we accept business checks, as well as offering lines of credit to qualifying businesses. At this time our locations do not accept EBT payments of any kind. 

How do I shop?

Shopping is simple. You can shop in-store, through our website via Click&Carry, on Instacart, or Shipt. We accept Visa, Mastercard, Discover, American Express, cash, or business checks. We do not accept personal checks or EBT payments.

Are there long lines?

You won't see never ending lines like a typical big-box store. We’re open to businesses, 7 days a week to make your shopping experience go as quickly as possible.

Do you have specials?

We can email you our bi-weekly Hot Sheet Specials that highlights our best buys. We always have new items to make your business more profitable. In addition to our published promotions, our employees work with you on a continual basis giving you money-saving ideas.

How do I find the price on an item?

We update our pricing online everyday. For easy pricing you can make a list of favorites  Inside our store the prices are clearly displayed on the shelf by the unit and the case. You will not have to search for codes or calculate the cost.

How much do I have to purchase to shop at CHEF'STORe?

You don’t have to buy huge quantities of one item just to get a special price. You can buy by the case or even in singles. At CHEF'STORE, there are no membership fees to pay. And because you serve yourself, there are no delivery charges or sales commissions.

How do I find the nearest store to me?

You can call 1-800-662-4242 or use the Store Locator.

What types of products are available?

We have a complete selection of products, fresh and smoked meat, produce, dairy, deli, groceries, beverages, culinary supplies, janitorial products, packaging and to-go, frozen food, candy and bakery items. Because we carry the leading foodservice brands, you can select the price and quality you need. We sell most items by the case or the each so you can buy as much as you want or as little as you need.

How do I sign up for the mailing list?

Sign Up and you'll receive our hot sheet specials!